→ WELCOME → BIENVENUE → XIN CHÀO


Hi! I’m an Experience Design Strategist based in Boston, USA. 

I am passionate about creating innovative, empowering products, places, and systems for customers around the world.

I’m currently freelancing with a few design firms/collectives, and teaching at Endicott College. Please get in touch to discuss contract work or full-time opportunities.

Scroll down to check out some of my work.



Research Services

- User research, testing
- Emerging industry research
 
- Competitive analysis
- Customer journey mapping
Experience Design Services

- Design sprints
- Service design 
- Product design strategy
- Product naming
- Experience measurement 
    strategy
Brand & Marketing Services

- Brand development
- Messaging strategy
- Content strategy
- Marketing strategy
- Web & social media design
- Presentation design
Business Design Services

- Leading teams
- Innovation strategy
- Business models